Operations Supervisor

Duties and Responsibilities:

• Logistics Management - The operations supervisor ensures that the machines and equipment in the store are always in good condition.
• Budget Management – She sees to it that operations budget is met at all times (manpower, expenses, Break-even sales etc). Financial Statement know how is a must.
• Operational Strategizing - the operations supervisor plays a key role in chalking out the overall operational policy. He sees to it that operation is running smoothly.
• Marketing – Plan, conceptualize and direct the implementation of Marketing strategies, plans and projects to enhance company’s image and realize sales and profitability targets for all services categorize according to business plan.

Marketing

 Managing marketing budgets
 Tie-up Visit
 Ensuring timely delivery of reports and other projects
• Ensuring timely delivery of reports and other projects
• Create SWOT (Strengths, Weakness, Opportunities, Threats) Analysis

1. Monitoring of Marketing collaterals and store referrals

Operations
Ensure a smooth operational procedure and supervision of staff inside the store through systematic selling, cashiering, processing of store's transactions, and accurate sales reporting to Management as well as to contribute to the growth and profitability of the Company by providing quality customer and support services.
a. Monitor systematic and smooth operational procedure and zero incident of customer complaints by providing good quality service inside the store
b. Develop operations procedure/system in order to achieve a high sales growth and profitability by attaining the required or above sales target of each store.
c. Plan, organize, lead, and control operations of all stores in terms of quality customer service, sales growth, housekeeping, and public relations.
d. Manage number of staffs based on daily sales (manpower productivity
e. Direct and coordinate company’s financial and budget activities to fund operations, maximize investments, and increase efficiency.
f. Researching and reporting on external opportunities
g. Identify requirements for new products & services to anticipate and potentially lead the market
h. Ensures proper maintenance of store premises and facilities
i. Management of the marketing mix - Provide regular feedback to senior management about marketplace and competitor activity
j. Officer-in-Charge
k. Any other tasks as assigned from time to time.
l. Customer Complaints/Crisis Team Leader
m. Subasta monitoring

Marketing

• Monitoring of Privilege Card
• Competitors Report
• Posters
• Banners
• Flyers
• Directional Signage
• Increase Sales

k. Customer Complaint (Crisis Team Leader)
l. Monitoring of Production in Bodega
• Preparation of Pricing
• Gun Chart
• Monitoring / Checking of Sewers in Bodega