Logistics and Customer Service Manager

Paranaque, National Capital Region
Posted 21 days ago
Company:
WHR Global Consulting
Company Description:
Headhunting Candidates based in Japan, Philippines, India, Nepal, US, SG (APAC, SOUTH ASIA, MIDDLE EAS, LATAM, AMERICAS, EUROPE)
Contract Type:
Full Time
Experience Required:
5 to 10 years
Education Level:
Bachelor’s Degree
Number of vacancies:
1

Job Description

LOGISTICS AND CUSTOMER SERVICE MANAGER
LOCATION: Paranaque
SETUP: Day shift, Onsite

JOB DESCRIPTION:
The primary focus of this role is to oversee the entire Operations Team, including Customer Service and Warehouse, ensuring that team KPIs are consistently met. The role is responsible for managing day-to-day operations, ensuring that all tasks are completed to the expected level of quality. Additionally, it involves handling escalations from the teams, providing guidance, and resolving issues in a timely and effective manner.

QUALIFICATIONS:
• Bachelor’s degree in business administration or equivalent combination of education with at least 5 years of relevant working experience.
• Strong people management skills with the ability to lead, motivate, and develop teams.
• In-depth knowledge of business processes and organizational functions.
• Excellent communication and decision-making skills with the ability to engage effectively at all levels.
• Proficient in Microsoft 365 (Word, Excel, PowerPoint, Outlook) and adept at learning new business systems and software platforms as needed.
Salary:
₱80,000.00 Monthly