Customer Support Rep - Online Video Sharing - Weekends Off
Taguig, National Capital Region
Posted 10 days ago
- Company:
- OrbitZ Tech
- Company Description:
- OtbitZ Tech is a forward-thinking technology company that values both innovation and work-life balance. We believe in shaping the potential of our employees by fostering an environment where creativity, collaboration, and personal well-being thrive. With a simple yet effective approach, we deliver cutting-edge solutions while ensuring that our team has the time and space to grow both professionally and personally.
- Contract Type:
- Full Time
- Experience Required:
- No Experience
- Education Level:
- Senior High School
- Number of vacancies:
- 34
Job Description
We offer competitive compensation and a range of benefits to support your growth and well-being:
• Competitive salary packages
• Health Maintenance Organization coverage starting on Day 1
• Performance-based incentives
• Paid training and opportunities for career advancement
• Life insurance and company-sponsored events
• 13th month pay and other supplemental bonuses
What You'll Do:
• Respond promptly to user inquiries via email, chat, and/or social media.
• Provide support with account setup, video uploads, content management, and monetization tools.
• Assist with troubleshooting technical issues, including video playback, uploading, and account access.
• Escalate unresolved or complex issues to the appropriate internal teams.
• Document user feedback and report trends to help improve the product and support processes.
Who We’re Looking For:
• Completed at least 2 years in college with no back subjects
• At least 6 months sales experience
• Excellent communication skills - C1
• Amenable to work onsite either in Vertis North or Taguig
• Willing to work on shifting schedule
Employment Type: Full-time
Salary: Up to Php 30,000.00 per month
Schedule: 8-hour day shifts , Dayshift, Nightshift
- Salary:
- ₱27,000.00 Monthly
