Customer Service Representative (CSR) (Day Shift)

lapu lapu, Cebu
Posted 27 days ago
Logo Stackph
Company:
Stackph
Company Description:
Since 2019, STACKph has been on a mission to empower businesses by connecting them with top talent and delivering innovative solutions for long-term success. What started as a vision to simplify HR challenges has grown into a global partnership, making STACKph a trusted name in Recruitment Process Outsourcing (RPO), Business Process Outsourcing (BPO), and Employer of Record (EOR) services. We’re here to help your organization thrive with scalable, efficient, and tailored solutions that tackle your toughest operational hurdles—across any industry
Contract Type:
Full Time
Experience Required:
No Experience
Education Level:
Bachelor’s Degree
Number of vacancies:
150

Job Description

Exciting Role Responsibilities:

Engage with Customers: Connect with customers via phone delivering quick and professional assistance.

Solve with Care: Address concerns with empathy and patience, ensuring every interaction leaves a positive impression.

Provide Smart Solutions: Process orders, handle returns, and offer tailored solutions to meet customer needs.

Stay Organized & Follow Up: Keep accurate records and check in with customers to guarantee satisfaction.

Collaborate & Succeed: Work as part of a dynamic virtual team, supporting each other to achieve service goals.

Learn & Grow: Master products and services through comprehensive training and resources provided.

Requirements:
A positive attitude and eagerness to learn.
Strong written and verbal communication skills.
Basic computer proficiency and a reliable internet connection.
Salary:
₱27,000.00 Monthly