Housekeeping Staff

The Housekeeping Staff/Attendant is responsible for ensuring the cleanliness, orderliness,
and maintenance of guest rooms, bathrooms, and common areas within the resort. The role
involves carrying out routine housekeeping tasks, properly handling equipment and cleaning
materials, and maintaining a positive relationship with guests. Housekeeping staff are
expected to uphold resort cleanliness standards while respecting guest privacy and ensuring
their safety and satisfaction.

DUTIES AND RESPONSIBILITIES:
• Clean and sanitize guest rooms, bathrooms, hallways, lobbies, stairwells, function
rooms, staff areas, and linen closets
• Remove dust, debris, and trash; replace trash bags and clean ashtrays
• Replace dirty linens and towels; deliver soiled items to the laundry section
• Refill water dispensers and replenish complimentary bottled water in each room
• Replenish room and bath supplies (toiletries, tissues, care kits, etc.) for multi-night stays
• Clean and disinfect bathroom fixtures, including mirrors, sinks, toilets, showers, walls,
and floors
• Provide laundry bags, hangers, extra pillows, and blankets as needed
• Check the availability and quality of room amenities prior to guest check-in
• Report and turn over any lost-and-found items to the Housekeeping Team Leader
• Ensure all guest rooms are properly locked and secured after cleaning
• Rearrange furniture according to the resort’s standard layout
• Provide turndown services upon guest request
• Deliver and retrieve guest-requested items (e.g., kettles, adapters, utensils)
• Respond promptly to guest calls and requests
• Update room status on the assignment sheet for vacant or occupied rooms
• Assist in guest check-in and check-out procedures when necessary
• Perform other duties as assigned by the immediate supervisor or management

PHYSICAL AND MENTAL REQUIREMENTS:
• Physically capable of standing, bending, lifting, and walking for extended periods
• Able to lift and carry linens, cleaning equipment, and guest amenities
• Good vision and manual dexterity for handling cleaning tools and supplies
• Ability to work independently and as part of a team
• Attention to detail, particularly in cleaning and organizing guest areas
• Must be mentally alert, courteous, and able to maintain composure under pressure
• Willingness to work in shifts, including weekends and holidays

Job Types: Full-time, Preferably MALE
Benefits:
• Company events
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee
• 13th month salary
• Overtime pay