Receptionist (SM Megamall)

Duties and Responsibilities:
- Greets and welcomes patients; provides information and assistance to the general by phone or in person
- Schedules reservation of all consultations and treatments
- Resolves routine problems and complaints of patients before escalating to Branch Manager
- Completes all required reports and records (e.g. End of Day report) accurately and on schedule; submits to the proper person or office
- Maintains a clean and neat work space
- Maintains filing system and manages patient records
- Processes payments
- Works with doctors, nurses, and other staff members to ensure smooth clinic operations
- Other administrative tasks as needed