WFM RTA (Alabang)
Muntinlupa, National Capital Region
Posted 6 days ago
- Company:
- TASQ Staffing Solutions
- Company Description:
- Founded by experts with more than 70 years of collective experience in the staffing solutions industry, TASQ understands the unique challenges in the talent acquisition space and is committed to being the trusted partner of companies in their pursuit of hiring the best people to fill their manpower needs. Composed of highly skilled team members who have worked with organizations ranging from small-to-medium entities to large-scale enterprises (including Fortune 500 companies), TASQ is fully capable of meeting staffing demands at all levels and across different industries.
- Contract Type:
- Full Time
- Experience Required:
- 1 year
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 1
Job Description
Responsibilities:
Regularly performs volume and performance analysis and proactively communicate possible impacts to business
Supports management with all necessary reports and planning models to facilitate the process of decision making
Monitors actual activities and compare it to plan and make recommendations for immediate changes
Staff the appropriate number of agents at the proper time based on recent/historical capacity drivers
Ensures that pre-planned activities are being scheduled in advance and communicated effectively
Adjusts the schedules accordingly based on the actual scenarios and provide overtime requirements/voluntary time off to ensure efficient and effective staffing
Requirements:
Candidate must possess at least a Bachelors/College Degree
1 year minimum experience in Workforce Management
Excellent skills in scheduling and real-time time management a must
Strong organizational skills to ensure critical timelines are met
Ability to effectively prioritize workload in a fast paced, real-time and frequently changing environment while remaining detailed and organized
Flexible and willing to work in shift schedules
