Senior Consultant Solutions Design (Transitions Manager) - Taguig
Taguig, National Capital Region
Posted 22 days ago
- Company:
- TASQ Staffing Solutions
- Company Description:
- Founded by experts with more than 70 years of collective experience in the staffing solutions industry, TASQ understands the unique challenges in the talent acquisition space and is committed to being the trusted partner of companies in their pursuit of hiring the best people to fill their manpower needs. Composed of highly skilled team members who have worked with organizations ranging from small-to-medium entities to large-scale enterprises (including Fortune 500 companies), TASQ is fully capable of meeting staffing demands at all levels and across different industries.
- Contract Type:
- Full Time
- Experience Required:
- 5 to 10 years
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 1
Job Description
Education Qualifications: Graduate of any stream (Preferably MBA)
Benefits:
HMO for Employee and 2 Free Dependents (On Day 1)
Quarterly performance bonus
Outstanding career development opportunities and exposure to multiple accounts
Requirements:
Minimum 8 years BPO/BPM experience. Mandatory to have worked in customer service operations in a managerial role. Prior Solution design experience will be preferred.
Must be knowledgeable on contact center operations along with RFP process and bid management.
Crafting winning proposals and value propositions
End to end bid management from qualify till submission
Respond to RFPs, RFIs, RFQs, tenders and proactive bids
Demand Generation, Account & strategy planning, GTM initiatives across geographies, industries and verticals
Must be willing to work onsite in BGC, Taguig
Responsibilities:
Client Interactions: Creates solutions, customized to client context IN ORDER TO conduct client interaction sessions
Competitive and market analysis: Gathers, synthesizes, analyses market competitive intelligence for a specific domain / market and provides inputs on gap analysis in order to contribute to a market intelligence and gap analysis report
Continuous process improvement: Participate in continuous improvement projects in order to deliver project goals
Contract negotiation: Creates and reviews the SOW (Statement of Work), in order to define the contract terms for a specific solution
Creating Collaterals: Drives and provides direction to the team member IN ORDER TO prepare collaterals such as flyers, case studies etc.
