Chat Support Specialist for Hotel Bookings Dayshift/Nightshift

Quezon City, National Capital Region

Posted 10 days ago

Company:: Nexorbit PH
Company Description:: A forward-thinking company committed to becoming a global leader in innovation and excellence. We believe that sustainable success comes from a balanced approach—one that empowers our people as much as it drives results. At NexOrbit, we prioritize both performance and well-being, fostering a culture where work-life balance isn’t just a perk, but a principle.
Contract Type:: Full Time
Experience Required:: No Experience
Education Level:: Senior High School
Number of vacancies:: 38

Job Description

Start Your Career with Us and Make an Impact in Hospitality!

We're looking for dynamic, customer-focused individuals for both voice and non-voice roles, with night shift availability. Whether you're assisting guests with bookings or resolving inquiries with care, your contribution will help shape unforgettable guest experiences.

What’s In It For You?

• Competitive Salary Packages
• Health Maintenance Organization (HMO) starting on your first day
• Performance-based Incentives to reward your hard work
• Allowance Bonuses
• Opportunities for Career Growth & Advancement

Job Responsibilities:

• Handle customer inquiries, concerns, or complaints with professionalism and efficiency, escalating when necessary for quick resolution.
• Accurately update and maintain customer records and order details in the system.
• Stay up to date on company policies, services, and procedures to provide accurate and helpful information.
• Contribute to a positive and collaborative team environment.
• Provide basic troubleshooting support as needed.

What We’re Looking For:

• Must have 6 months BPO experience
• Can start ASAP
• High school graduates or equivalent (college undergraduates welcome).
• Able to work on-site (Cubao, Quezon City) and attend on-site interviews.
• Fresh graduates are encouraged to apply!

Job Types: Full-time, Permanent

Salary: Up to Php 23,000 Package

Additional Benefits:

• Flexible Schedule for better work-life balance
• Health & Life Insurance for your peace of mind
• Paid Training to ensure your success
• Paid Time Off (PTO) & Bonuses including the 13th Month Pay
• Regular Pay Raises and opportunities for promotion
• Fun Company Events to celebrate success together!

Work Schedule: 8-hour shifts Dayshift/Nightshift availability

Ready to Join Us? Apply Now and Become Part of Our Success!