Hotel Booking Support Specialist - For Newbies/No experience

Cubao, National Capital Region
Posted today
Logo Eastwood Job Portal
Company:
Eastwood Job Portal
Company Description:
Job Responsibilities: -The agent handles different tasks related to processing documents and keeping records for customer accounts. -Entering, editing, recording, sorting, and summarizing data and documents. -Answering and resolving customer inquiries, providing accurate information as needed. What we are looking for: -At least Senior High School (SHS) graduate (Not currently enrolled) -With or without BPO/ call center experience (voice, chat, back office/ non-voice accounts) (Not currently employed) -Previous BPO/ call center experience is a plus -Above average or Conversant in English communication skills -Possess a positive attitude -Familiarity with a computer -Good Typing Skills -Highly motivated and prepared to work hard -Flexible and welcome change/improvements -Can Start ASAP Enjoy amazing perks: -Shift Schedule (Day shift/Mid shift/Night shift) -Pioneer, Non-voice, and Easy Accounts Available -Incentives and Signing Bonuses -Competitive Salary -Recognitions & loyalty awards -OT/Holiday pay -Leave conversions -Night differential -2 days off -Choose your preferred location -HMO If you believe you meet the criteria, please contact us as soon as possible. APPLY NOW!
Contract Type:
Full Time
Experience Required:
No Experience
Education Level:
Senior High School
Number of vacancies:
35

Job Description

Start Your Career with Us and Make an Impact in Hospitality!

We're looking for dynamic, customer-focused individuals for both voice and non-voice roles, with night shift availability. Whether you're assisting guests with bookings or resolving inquiries with care, your contribution will help shape unforgettable guest experiences.

What’s In It For You?

• Competitive Salary Packages
• Health Maintenance Organization (HMO) starting on your first day
• Performance-based Incentives to reward your hard work
• Allowance Bonuses
• Opportunities for Career Growth & Advancement

Job Responsibilities:

• Handle customer inquiries, concerns, or complaints with professionalism and efficiency, escalating when necessary for quick resolution.
• Accurately update and maintain customer records and order details in the system.
• Stay up to date on company policies, services, and procedures to provide accurate and helpful information.
• Contribute to a positive and collaborative team environment.
• Provide basic troubleshooting support as needed.

What We’re Looking For:

• Must have 6 months BPO experience
• Can start ASAP
• High school graduates or equivalent (college undergraduates welcome).
• Able to work on-site (Cubao, Quezon City) and attend on-site interviews.
• Fresh graduates are encouraged to apply!

Job Types: Full-time, Permanent

Salary: Up to Php 23,000 Package

Additional Benefits:

• Flexible Schedule for better work-life balance
• Health & Life Insurance for your peace of mind
• Paid Training to ensure your success
• Paid Time Off (PTO) & Bonuses including the 13th Month Pay
• Regular Pay Raises and opportunities for promotion
• Fun Company Events to celebrate success together!

Work Schedule: 8-hour shifts Dayshift/Nightshift availability

Ready to Join Us? Apply Now and Become Part of Our Success!
Salary:
₱23,000.00 Monthly