Hotel Booking Support Specialist - For Newbies/No experience
Cubao, National Capital Region
Posted 10 days ago
- Company:
- Eastwood Job Portal
- Company Description:
- Job Responsibilities: -The agent handles different tasks related to processing documents and keeping records for customer accounts. -Entering, editing, recording, sorting, and summarizing data and documents. -Answering and resolving customer inquiries, providing accurate information as needed. What we are looking for: -At least Senior High School (SHS) graduate (Not currently enrolled) -With or without BPO/ call center experience (voice, chat, back office/ non-voice accounts) (Not currently employed) -Previous BPO/ call center experience is a plus -Above average or Conversant in English communication skills -Possess a positive attitude -Familiarity with a computer -Good Typing Skills -Highly motivated and prepared to work hard -Flexible and welcome change/improvements -Can Start ASAP Enjoy amazing perks: -Shift Schedule (Day shift/Mid shift/Night shift) -Pioneer, Non-voice, and Easy Accounts Available -Incentives and Signing Bonuses -Competitive Salary -Recognitions & loyalty awards -OT/Holiday pay -Leave conversions -Night differential -2 days off -Choose your preferred location -HMO If you believe you meet the criteria, please contact us as soon as possible. APPLY NOW!
- Contract Type:
- Full Time
- Experience Required:
- No Experience
- Education Level:
- Senior High School
- Number of vacancies:
- 35
Job Description
We're looking for dynamic, customer-focused individuals for both voice and non-voice roles, with night shift availability. Whether you're assisting guests with bookings or resolving inquiries with care, your contribution will help shape unforgettable guest experiences.
What’s In It For You?
• Competitive Salary Packages
• Health Maintenance Organization (HMO) starting on your first day
• Performance-based Incentives to reward your hard work
• Allowance Bonuses
• Opportunities for Career Growth & Advancement
Job Responsibilities:
• Handle customer inquiries, concerns, or complaints with professionalism and efficiency, escalating when necessary for quick resolution.
• Accurately update and maintain customer records and order details in the system.
• Stay up to date on company policies, services, and procedures to provide accurate and helpful information.
• Contribute to a positive and collaborative team environment.
• Provide basic troubleshooting support as needed.
What We’re Looking For:
• Must have 6 months BPO experience
• Can start ASAP
• High school graduates or equivalent (college undergraduates welcome).
• Able to work on-site (Cubao, Quezon City) and attend on-site interviews.
• Fresh graduates are encouraged to apply!
Job Types: Full-time, Permanent
Salary: Up to Php 23,000 Package
Additional Benefits:
• Flexible Schedule for better work-life balance
• Health & Life Insurance for your peace of mind
• Paid Training to ensure your success
• Paid Time Off (PTO) & Bonuses including the 13th Month Pay
• Regular Pay Raises and opportunities for promotion
• Fun Company Events to celebrate success together!
Work Schedule: 8-hour shifts Dayshift/Nightshift availability
Ready to Join Us? Apply Now and Become Part of Our Success!
- Salary:
- ₱23,000.00 Monthly
