Account Specialist (HMO company)

• Provides direct, client-facing support for day-to-day account servicing needs
• Ensures smooth and accurate handling of account setup, updates, and maintenance
• Responds to client inquiries and concerns in a timely and professional manner
• Engages proactively with clients to support membership retention and renewals
• Coordinates closely with internal teams to deliver seamless client experience
• Contributes to enhancing client satisfaction and building long-term relationships

QUALIFICATIONS:
• Bachelor’s degree holder / College Graduate.
• At least 1 year of experience in client servicing, preferably in HMO, insurance, or healthcare industries. Open for interested newbies.
• Proven skills in account management, including client relationship building, issue
resolution, and retention strategies.
• Strong customer service orientation and problem-solving skills.
• Excellent verbal and written communication skills.
• High attention to detail and strong organizational abilities.
• Proficient in MS Office (Excel, Word, Outlook); experience with CRM systems is a plus.
• Ability to handle multiple accounts and meet deadlines in a fast-paced environment.
• Holds a valid driver’s license and is able to drive as needed for client servicing activities.
• Willing to work on-site
Others
• Preferably a graduate in Business Administration, Marketing, Healthcare, or related fields.

SALARY:
18,000

WORK SCHEDULE:
Monday - Friday

WORKING HOURS:
8:30AM - 5:30PM