Hotel Reservation Online - Fresher Friendly

Quezon City, National Capital Region

Posted over 30 days ago

Company:: OrBitline
Company Description:: At Orbit, we’re dedicated to delivering outstanding customer service, powered by a team we invest in and promote from within. Our culture is built on clear values that guide our actions and workplace every day. By choosing Orbit, you're choosing a partner who puts your customers first—meeting their needs with professionalism, empathy, and excellence at every interaction.
Contract Type:: Full Time
Experience Required:: No Experience
Education Level:: Junior High School
Number of vacancies:: 100

Job Description

We are hiring Online Assistants for a Hotel Reservation Account to assist customers via chat and email. This is a non-voice, entry-level role ideal for fresh graduates or individuals with no prior work experience. Join our team and enjoy a weekday schedule with weekends off and paid training.

Key Responsibilities:
- Handle hotel booking inquiries, modifications, and cancellations via chat and email.
- Provide accurate information about hotel options, room availability, and pricing.
- Ensure all communication is professional, timely, and customer-focused.
- Follow standard procedures for managing bookings and resolving customer concerns.
- Maintain accurate records of all interactions in the system.

Qualifications:
- High school graduate (K-12), college level, or college graduate.
- No experience required – open to fresh graduates and first-time job seekers.
- Excellent written English communication skills.
- Detail-oriented, customer-focused, and a fast learner.
- Basic computer navigation and typing skills.
- Willing to work onsite and start immediately.

What We Offer:
- Weekends off (Monday to Friday work schedule)
- Paid training with full compensation
- Competitive salary and performance-based incentives
- Career growth and development opportunities
- Positive and collaborative work environment