Newbie - Healthcare Customer Service Associate - Shifting
Mandaluyong, National Capital Region
Posted 2 days ago
- Company:
- AztraTech
- Company Description:
- At AztraTech, we’re redefining what it means to work in tech. We believe that top-tier performance and personal well-being are not mutually exclusive—they power each other. As a fast-growing, innovation-driven company, we’re on a mission to build exceptional products while fostering a culture of trust, flexibility, and balance.
- Contract Type:
- Full Time
- Experience Required:
- No Experience
- Education Level:
- Senior High School
- Number of vacancies:
- 40
Job Description
We are hiring enthusiastic and compassionate individuals to join our Healthcare account team.
Key Responsibilities:
• Answer patient or member queries related to healthcare plans, benefits, and billing
• Assist with insurance claims processing, pre-authorizations, and account updates
• Coordinate with healthcare providers, facilities, or insurance companies as neede
• Provide timely, empathetic, and professional service to every interaction
Qualifications:
• College Graduate or at least 2nd year College without bpo experience
• K-12 graduates with 6 months cce experienced
• Excellent verbal and written English communication skills
• Customer-service oriented and patient in handling sensitive or emotional inquiries
• Willing to work on-site and in shifting schedules
We offer competitive compensation and a range of benefits to support your growth and well-being:
• Competitive salary packages
• Signing Bonus
• Health Maintenance Organization coverage starting on Day 1
• Performance-based incentives
• Paid training and opportunities for career advancement
• Life insurance and company-sponsored events
• 13th month pay and other supplemental bonuses
- Salary:
- ₱20,000.00 Monthly