Healthcare Customer Service Associate - Shifting - Fresher/Newbie
Mandaluyong, National Capital Region
Posted 23 days ago
- Company:
- OBTS Careers
- Company Description:
- We are committed to becoming a company where people thrive. Our goal is to create a supportive, growth-driven environment that values both professional success and personal well-being. We believe in work-life balance, empowering our team members to excel at work while enjoying a fulfilling life outside the office. Join us and be part of a company that puts people first.
- Contract Type:
- Full Time
- Experience Required:
- No Experience
- Education Level:
- Senior High School
- Number of vacancies:
- 47
Job Description
We are hiring enthusiastic and compassionate individuals to join our Healthcare account team.
Key Responsibilities:
• Answer patient or member queries related to healthcare plans, benefits, and billing
• Assist with insurance claims processing, pre-authorizations, and account updates
• Coordinate with healthcare providers, facilities, or insurance companies as neede
• Provide timely, empathetic, and professional service to every interaction
Qualifications:
• College Graduate or at least 2nd year College without bpo experience
• K-12 graduates with 6 months cce experienced
• Excellent verbal and written English communication skills
• Customer-service oriented and patient in handling sensitive or emotional inquiries
• Willing to work on-site and in shifting schedules
We offer competitive compensation and a range of benefits to support your growth and well-being:
• Competitive salary packages
• Signing Bonus
• Health Maintenance Organization coverage starting on Day 1
• Performance-based incentives
• Paid training and opportunities for career advancement
• Life insurance and company-sponsored events
• 13th month pay and other supplemental bonuses
- Salary:
- ₱20,000.00 Monthly
