Email / Chat Assistant - Back Office - No Experience
Mandaluyong, National Capital Region
Posted 25 days ago
- Company:
- OTele Hires
- Company Description:
- Great service starts with great people—that’s why at Orbit, we focus on both. We offer world-class customer care while supporting and promoting our team from within. Our core values shape the way we work every day. With Orbit as your partner, you can trust that your customers are always treated with care—whether it’s helping them out, solving a problem, or guiding them through a sale.
- Contract Type:
- Full Time
- Experience Required:
- No Experience
- Education Level:
- Junior High School
- Number of vacancies:
- 100
Job Description
• Handle customer inquiries, issues, and complaints in a professional and effective manner, escalating complex concerns as needed to ensure timely resolution.
• Accurately document customer interactions, transactions, and order details within the system.
• Keep up to date with company policies, procedures, and services to deliver reliable information to customers.
• Support a positive and team-oriented work environment.
• Perform basic troubleshooting tasks when required.
Job Qualifications:
• Must have completed at least a high school education or equivalent; college undergraduates are welcome.
• Previous experience in a similar role is an advantage but not required.
• Must be able to work on-site.
• Willing to attend interviews conducted on-site.
- Salary:
- ₱25,000.00 Monthly
