Customer Support Representative - Online Video Platform -Shifting

Start Your Career with Us and Make an Impact!

We're looking for dynamic and driven individuals who are eager to make a difference. Whether you thrive in voice or non-voice roles, we want you to join our team and contribute to our shared success.

What’s In It For You?

• Competitive Salary Packages

• Health Maintenance Organization (HMO) starting on your first day

• Performance-based Incentives to reward your hard work

• Allowance & Bonuses

• Opportunities for Career Growth & Advancement

Job Responsibilities:

• Handle customer inquiries, concerns, or complaints with professionalism and efficiency, escalating when necessary for quick resolution.

• Accurately update and maintain customer records and order details in the system.

• Stay up to date on company policies, services, and procedures to provide accurate and helpful information.

• Contribute to a positive and collaborative team environment.

• Provide basic troubleshooting support as needed.

What We’re Looking For:

• Prior experience is a plus, but not mandatory—we’re open to training enthusiastic learners
• Completed at least 2 years in college with no back subjects
• At least 6 months sales experience
• Excellent communication skills - C1
• Amenable to work onsite either in Vertis North or Taguig
• Willing to work on shifting schedule

Job Types: Full-time, Entry-level

Salary: Up to Php 30,000.00 per month

Additional Benefits:

• Flexible Schedule for better work-life balance

• Health & Life Insurance for your peace of mind

• Paid Training to ensure your success

• Paid Time Off (PTO) & Bonuses including the 13th Month Pay

• Regular Pay Raises and opportunities for promotion

• Fun Company Events to celebrate success together!

Work Schedule: 8-hour shifts with day shift availability

Ready to Join Us? Apply Now and Become Part of Our Success!