Online Hotel Room Booking Reservation Agent.

Caloocan, National Capital Region

Posted 21 days ago


Company:: Sapient Global Services
Company Description:: Sapient provides flexible staffing solutions and workforce management expertise to our organizations for every size, and we are seeking talented specialists to join our internal team. Sapient is the key to all your business outsourcing needs. Our main goal is to help companies focus on their core competencies by managing the critical routine aspects of their daily operations. We are a Philippine-based outsourcing firm that provides a range of outsourcing services from consulting services, IT-enabled services, and call center services primarily catering small and medium based enterprises. As an outsourcing firm, the primary goal of Sapient is to assist organizational companies and individuals to focus on their core competencies by managing critical routine aspects of their business operations.
Contract Type:: Full Time
Experience Required:: No Experience
Education Level:: Senior High School
Number of vacancies:: 162

Job Description

Easy and Fast One-day hiring process and earn up to 25k monthly plus more benefits! We are looking for a Customer Service Representative - Hotel Reservation Account in our Metro Manila Sites! This is a limited slot and urgent hiring, so don't miss this career opportunity. Apply now!

Responsibilities:
• Handle hotel reservations, inquiries, and cancellations from customers and other stakeholders
• Provide accurate information about hotel availability, rates, amenities, and policies
• Process reservations accurately and efficiently
• Resolve customer issues and escalate complex issues as needed
• Meet performance targets for productivity, quality, and customer satisfaction
• Maintain accurate records of reservations and customer interactions

Qualifications:
• High school diploma or equivalent
• Excellent communication and customer service skills
• Basic knowledge of hotel booking systems and reservation processes
• Computer literate with strong attention to detail
• Ability to work in a fast-paced environment and handle guest inquiries professionally

BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!

Give us a ring, and let’s talk about how we can help you. Apply today!