Ticketing Agent - Open for fresh graduates - Up to 28k Pay

Balintawak, National Capital Region
Posted 29 days ago
Company:
Telesys Solutions - BPO Hub
Company Description:
Telesys is a consulting and BPO company in Manila. As a result, we provide customized IT-enabled services and contact center solutions tailored to meet business needs. Moreover, our commitment to excellence drives us to deliver cost-effective, professional support. In addition, with a strong presence across Metro Manila, we provide top-tier support while also fostering a dynamic, growth-oriented workplace.
Contract Type:
Full Time
Experience Required:
No Experience
Education Level:
Junior High School
Number of vacancies:
100

Job Description

Handle incoming customer calls related to ticket inquiries, reservations, and cancellations.
Guide customers through the online ticketing system and troubleshoot any technical issues.
Forward complex or unresolved concerns to the relevant department or supervisor for further support.
Safeguard confidential customer data by adhering to established security protocols and guidelines.
Salary:
₱28,000.00 Monthly