Customer Service - Retail account Specialist
Makati, National Capital Region
Posted 2 days ago
- Company:
- Sapient Global Services
- Company Description:
- Sapient provides flexible staffing solutions and workforce management expertise to our organizations for every size, and we are seeking talented specialists to join our internal team. Sapient is the key to all your business outsourcing needs. Our main goal is to help companies focus on their core competencies by managing the critical routine aspects of their daily operations. We are a Philippine-based outsourcing firm that provides a range of outsourcing services from consulting services, IT-enabled services, and call center services primarily catering small and medium based enterprises. As an outsourcing firm, the primary goal of Sapient is to assist organizational companies and individuals to focus on their core competencies by managing critical routine aspects of their business operations.
- Contract Type:
- Full Time
- Experience Required:
- No Experience
- Education Level:
- Senior High School
- Number of vacancies:
- 216
Job Description
Responsibilities:
• Assist customers with product inquiries, availability, pricing, and order status
• Process orders, returns, exchanges, and track shipments
• Resolve issues related to billing, delivery, or damaged items
• Provide information on promotions, discounts, and store policies
• Meet performance targets for customer satisfaction, accuracy, and call handling time
Qualifications:
• High school diploma or equivalent
• Strong communication and customer service skills
• Basic knowledge of retail products and order processing
• Computer literate and comfortable using POS or inventory systems
• Ability to handle customer concerns in a fast-paced, sales-driven environment
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
Give us a ring, and let’s talk about how we can help you. Apply today!
- Salary:
- ₱25,000.00 Monthly