Text, Chat and Email - Back Office / Chat and email Assistant

Valenzuela, National Capital Region

Posted 8 days ago

Company:: CDWL Services
Company Description:: We seamlessly care with your work, offering you exceptional employee welfare that has been acknowledged and acclaimed within the industry.
Contract Type:: Full Time
Experience Required:: No Experience
Education Level:: Junior High School
Number of vacancies:: 90

Job Description

Job Summary:

We’re hiring for voice and non-voice accounts. This is a great opportunity for fresh graduates and career shifters looking to build a long-term career in the call center/customer service industry.

Responsibilities:

Answer inbound customer service calls, chats, and emails
Provide accurate information regarding products or services
Follow standard call scripts and troubleshooting steps
Escalate complex concerns to the appropriate team

Qualifications:

At least a high school graduate (K–12 or old curriculum)
Good English communication and typing skills
Comfortable using computers and multitasking
Willing to work day shifts, night shifts, and graveyard shifts
Amenable to work onsite

Working Conditions:

Office-based
8-hour shifts, Monday to Friday
Computer-based tasks in a quiet environment
May involve flexible schedules or shifting

Perks You'll Enjoy:

Competitive salary package
Comprehensive HMO and health coverage
Retirement and provident fund access
Paid training programs
Government-mandated benefits and 13th month pay
Career development and promotion opportunities

Urgent and Mass Hiring! entry-level, with or with no BPO experience accepted! Apply today and get hired immediately!