Call Center Agent - Nonvoice

Manila, National Capital Region

Posted 2 days ago

Company:: BPO Telesys Hiring Solutions
Company Description:: Telesys is a consulting and BPO company in Manila. As a result, we provide customized IT-enabled services and contact center solutions tailored to meet business needs. Moreover, our commitment to excellence drives us to deliver cost-effective, professional support. In addition, with a strong presence across Metro Manila, we provide top-tier support while also fostering a dynamic, growth-oriented workplace.
Contract Type:: Full Time
Experience Required:: No Experience
Education Level:: Junior High School
Number of vacancies:: 30

Job Description

Are you thrilled about delivering outstanding customer service? We're looking for a vibrant Call Center Agent to join our team in Metro Manila!

If you're a High School Graduate (old curriculum) and excited to work onsite, this opportunity is for you!

Your Key Responsibilities
• Support customers with account-related questions, such as billing, technical issues, product details, and service requests.
• Diagnose, address, and resolve customer concerns using available tools and resources.
• Report recurring issues and recommend enhancements to improve the customer experience.
• Adhere to regulatory guidelines, industry standards, and best practices in call center operations.

Perks You'll Enjoy
• Competitive salary
• HMO on Day 1
• One-day hiring process
• Flexible shifts: Day, Night, and Graveyard
• Voice and non-voice accounts available

URGENTLY HIRING! APPLY TODAY AND GET HIRED IMMEDIATELY!