Sales Associate / Customer Service Representative - BPO On-site
Taguig, National Capital Region
Posted 3 days ago
- Company:
- Eastwood Job Portal
- Company Description:
- Job Responsibilities: -The agent handles different tasks related to processing documents and keeping records for customer accounts. -Entering, editing, recording, sorting, and summarizing data and documents. -Answering and resolving customer inquiries, providing accurate information as needed. What we are looking for: -At least Senior High School (SHS) graduate (Not currently enrolled) -With or without BPO/ call center experience (voice, chat, back office/ non-voice accounts) (Not currently employed) -Previous BPO/ call center experience is a plus -Above average or Conversant in English communication skills -Possess a positive attitude -Familiarity with a computer -Good Typing Skills -Highly motivated and prepared to work hard -Flexible and welcome change/improvements -Can Start ASAP Enjoy amazing perks: -Shift Schedule (Day shift/Mid shift/Night shift) -Pioneer, Non-voice, and Easy Accounts Available -Incentives and Signing Bonuses -Competitive Salary -Recognitions & loyalty awards -OT/Holiday pay -Leave conversions -Night differential -2 days off -Choose your preferred location -HMO If you believe you meet the criteria, please contact us as soon as possible. APPLY NOW!
- Contract Type:
- Full Time
- Experience Required:
- No Experience
- Education Level:
- Senior High School
- Number of vacancies:
- 50
Job Description
Key Responsibilities:
• Engage with customers via phone, email, or chat to provide support and promote products/services
• Resolve customer inquiries and concerns efficiently and professionally
• Maintain up-to-date knowledge of company products and promotions
• Achieve individual and team sales goals and KPIs
• Provide accurate and timely information to customers
• Document customer interactions in the CRM system
• Work collaboratively with team members and supervisors
Job Requirements:
• At least 6 months of BPO experience (voice or non-voice account)
• Completed at least 2 years of college education (any course)
• Amenable to work on-site in [Insert City/Location]
• Willing to work on a shifting schedule, including weekends and holidays
• Excellent English communication skills (verbal and written)
• Strong interpersonal and problem-solving skills
• Sales experience is a plus, but not required
We offer competitive compensation and a range of benefits to support your growth and well-being:
• Competitive salary packages
• Health Maintenance Organization coverage starting on Day 1
• Performance-based incentives
• Paid training and opportunities for career advancement
• Life insurance and company-sponsored events
• 13th month pay and other supplemental bonuses
- Salary:
- ₱25,000.00 Monthly
