BPO Sales Associate - CSR
Taguig, National Capital Region
Posted 2 days ago
- Company:
- Orbit Dynamics
- Company Description:
- Orbit Dynamics is seeking a Customer Support Specialist to join our team. In this role, you will provide exceptional service, addressing customer inquiries, troubleshooting issues, and ensuring a smooth experience for all clients. You’ll be a key part of our commitment to innovation and customer satisfaction, helping to deliver timely, effective solutions.
- Contract Type:
- Full Time
- Experience Required:
- 2 years
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 40
Job Description
Key Responsibilities:
• Engage with customers via phone, email, or chat to provide support and promote products/services
• Resolve customer inquiries and concerns efficiently and professionally
• Maintain up-to-date knowledge of company products and promotions
• Achieve individual and team sales goals and KPIs
• Provide accurate and timely information to customers
• Document customer interactions in the CRM system
• Work collaboratively with team members and supervisors
Job Requirements:
• At least 6 months of BPO experience (voice or non-voice account)
• Completed at least 2 years of college education (any course)
• Amenable to work on-site in [Insert City/Location]
• Willing to work on a shifting schedule, including weekends and holidays
• Excellent English communication skills (verbal and written)
• Strong interpersonal and problem-solving skills
• Sales experience is a plus, but not required
We offer competitive compensation and a range of benefits to support your growth and well-being:
• Competitive salary packages
• Health Maintenance Organization coverage starting on Day 1
• Performance-based incentives
• Paid training and opportunities for career advancement
• Life insurance and company-sponsored events
• 13th month pay and other supplemental bonuses
- Salary:
- ₱27,000.00 Monthly
