Nonvoice/Chat - Healthcare Account

Cavite, Cavite

Posted over 30 days ago

Company:: Telessys PH HIRING
Company Description:: Telesys is a consulting and BPO company in Manila. As a result, we provide customized IT-enabled services and contact center solutions tailored to meet business needs. Moreover, our commitment to excellence drives us to deliver cost-effective, professional support. In addition, with a strong presence across Metro Manila, we provide top-tier support while also fostering a dynamic, growth-oriented workplace.
Contract Type:: Full Time
Experience Required:: No Experience
Education Level:: Junior High School
Number of vacancies:: 20

Job Description

Are you thrilled about delivering outstanding customer service? We're looking for a vibrant Call Center Agent to join our team in Metro Manila!

If you're a High School Graduate (old curriculum) and excited to work onsite, this opportunity is for you!

Your Key Responsibilities
• Ensure precise and transparent communication about healthcare services, insurance coverage, billing, and appointment scheduling.
• Promptly and effectively address customer concerns, including billing issues, insurance claims, and service-related complaints.
• Accurately record and update patient details in the healthcare management system.
• Inform customers of any updates or modifications to healthcare policies, procedures, or insurance plans.

Perks You'll Enjoy
• Competitive salary
• HMO on Day 1
• One-day hiring process
• Flexible shifts: Day, Night, and Graveyard
• Voice and non-voice accounts available

URGENTLY HIRING! APPLY TODAY AND GET HIRED IMMEDIATELY!