Global Travel Support Associate - Shifting - HS GRAD
Quezon City, National Capital Region
Posted today
- Company:
- Eastwood Job Portal
- Company Description:
- Job Responsibilities: -The agent handles different tasks related to processing documents and keeping records for customer accounts. -Entering, editing, recording, sorting, and summarizing data and documents. -Answering and resolving customer inquiries, providing accurate information as needed. What we are looking for: -At least Senior High School (SHS) graduate (Not currently enrolled) -With or without BPO/ call center experience (voice, chat, back office/ non-voice accounts) (Not currently employed) -Previous BPO/ call center experience is a plus -Above average or Conversant in English communication skills -Possess a positive attitude -Familiarity with a computer -Good Typing Skills -Highly motivated and prepared to work hard -Flexible and welcome change/improvements -Can Start ASAP Enjoy amazing perks: -Shift Schedule (Day shift/Mid shift/Night shift) -Pioneer, Non-voice, and Easy Accounts Available -Incentives and Signing Bonuses -Competitive Salary -Recognitions & loyalty awards -OT/Holiday pay -Leave conversions -Night differential -2 days off -Choose your preferred location -HMO If you believe you meet the criteria, please contact us as soon as possible. APPLY NOW!
- Contract Type:
- Full Time
- Experience Required:
- No Experience
- Education Level:
- Senior High School
- Number of vacancies:
- 50
Job Description
We are seeking experienced GDS Travel Specialists to join our dynamic travel account team. You will be responsible for assisting customers with flight bookings, travel changes, cancellations, and itinerary management using Global Distribution Systems (GDS).
Key Responsibilities:
• Handle booking, rebooking, cancellations, and travel-related inquiries via GDS
• Provide accurate travel information and recommendations to customers
• Assist with itinerary planning and fare calculations
• Ensure excellent customer experience by resolving issues promptly and professionally
• Adhere to airline and company policies and guidelines in managing reservations
• Work in a fast-paced, shifting environment to meet customer needs
Qualifications:
• High School Graduate (minimum educational requirement)
• At least 1 year of experience using a GDS platform
• Strong communication and problem-solving skills
• Excellent attention to detail and organizational abilities
• Willing to work on a shifting schedule including nights, weekends, and holidays
• Amenable to work on-site
We offer competitive compensation and a range of benefits to support your growth and well-being:
• Competitive salary packages
• Health Maintenance Organization coverage starting on Day 1
• Performance-based incentives
• Paid training and opportunities for career advancement
• Life insurance and company-sponsored events
• 13th month pay and other supplemental bonuses
- Salary:
- ₱25,000.00 Monthly
