Banking & Finance - Customer Service - Back Office
Quezon City, National Capital Region
Posted 5 days ago
- Company:
- OBTS Careers
- Company Description:
- We are committed to becoming a company where people thrive. Our goal is to create a supportive, growth-driven environment that values both professional success and personal well-being. We believe in work-life balance, empowering our team members to excel at work while enjoying a fulfilling life outside the office. Join us and be part of a company that puts people first.
- Contract Type:
- Full Time
- Experience Required:
- No Experience
- Education Level:
- Senior High School
- Number of vacancies:
- 50
Job Description
We are looking for dedicated and customer-focused individuals to join our team as Customer Service Representatives for our Banking and Financial Services (BFS) account.
Key Responsibilities:
• Handle inbound and outbound customer interactions related to banking or financial services.
• Resolve inquiries regarding account transactions, loan or mortgage status, and brokerage information.
• Ensure customer satisfaction by providing accurate information and resolving concerns in a timely manner.
• Follow company policies and maintain confidentiality and compliance in handling financial data.
• Work effectively within a team in a shifting schedule setup.
Qualifications:
• High School Graduate (minimum educational requirement)
• At least 1 year of experience in a finance-related account (e.g., banking, mortgage, or brokerage)
• Strong communication and problem-solving skills
• Ability to work in a shifting schedule
• Amenable to work on-site if required
We offer competitive compensation and a range of benefits to support your growth and well-being:
• Competitive salary packages
• Health Maintenance Organization coverage starting on Day 1
• Performance-based incentives
• Paid training and opportunities for career advancement
• Life insurance and company-sponsored events
• 13th month pay and other supplemental bonuses
Preferred But Not Required:
• College-level education or higher
• Experience in BPO/Call Center setting
- Salary:
- ₱25,000.00 Monthly
