Senior Business Process Officer

● Fluent in English with excellent verbal and written communication skills
● Bachelor’s degree in Business Administration, Operations Management, or a related
field (preferred).
● Minimum of 5+ years of experience in business process management or a related role.
● Strong analytical and problem-solving skills to assess and improve business processes.
● Experience in process mapping, workflow optimisation, and operational efficiency
improvements.
● Proficiency in business process management (BPM) tools and software.
● Ability to identify inefficiencies and recommend cost-effective solutions.
● Strong communication skills to collaborate with various departments and stakeholders.
● Knowledge of industry best practices, compliance requirements, and quality standards.
● Experience in data analysis and reporting to support process improvement initiatives.
● Ability to work independently and manage multiple projects simultaneously.
● Detail-oriented mindset with a focus on continuous process improvement.