Email/ Chat Specialist - Pure Non-Voice (Dayshift)
Pasay, National Capital Region
Posted yesterday
- Company:
- Nexorbit PH
- Company Description:
- A forward-thinking company committed to becoming a global leader in innovation and excellence. We believe that sustainable success comes from a balanced approach—one that empowers our people as much as it drives results. At NexOrbit, we prioritize both performance and well-being, fostering a culture where work-life balance isn’t just a perk, but a principle.
- Contract Type:
- Full Time
- Experience Required:
- No Experience
- Education Level:
- Senior High School
- Number of vacancies:
- 38
Job Description
We offer competitive compensation and a range of benefits to support your growth and well-being:
• Competitive salary packages
• Health Maintenance Organization coverage starting on Day 1
• Performance-based incentives
• Paid training and opportunities for career advancement
• Life insurance and company-sponsored events
• 13th month pay and other supplemental bonuses
What You'll Do:
• Respond to customer inquiries, concerns, and complaints in a professional and timely manner
• Accurately document customer interactions, transactions, and order details
• Stay informed about company policies, products, and services to provide clear and correct information
• Perform basic troubleshooting and escalate complex issues when necessary
• Work collaboratively with the team to deliver excellent customer experiences
Who We’re Looking For:
• At least a high school graduate (old or new curriculum); college undergraduates are welcome
• Experience in customer service or a related field is an advantage but not required
• Willing to work on-site and attend in-person interviews
• Fresh graduates are encouraged to apply
Employment Type: Full-time
Schedule: 8-hour day shifts , Dayshift, Nightshift
- Salary:
- ₱25,000.00 Monthly
