CS Account Executive
Mandaue, Cebu
Posted 10 days ago
- Company:
- INNODATA KNOWLEDGE SERVICES, INC.
- Company Description:
- Innodata Knowledge Services Inc., is a data engineering company providing Artificial Intelligence (AI) services to the world's most prestigious companies.
- Contract Type:
- Full Time
- Experience Required:
- 2 years
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 1
Job Description
Diagnose technical problems, identify root causes, and deliver effective solutions
Build and maintain in-depth knowledge of our products or services to assist clients with accuracy
Create helpful documentation like FAQs and troubleshooting guides for customer self-service
Collaborate with teams across the organization to resolve issues and enhance products based on customer feedback.
Qualification:
A graduate of any 4 year course
Strong customer service skills with a passion for helping others
Managerial experience is an advantage
Above-average English communication skills
- Salary:
- ₱25,000.00 Monthly
