Sales Support Associate

Taguig, National Capital Region
Posted 2 days ago
Logo Vantage
Company:
Vantage
Company Description:
Vantage is a global, multi-asset broker offering clients access to a nimble and powerful service for trading CFDs on Forex, Commodities, Indices, Shares. With more than 10 years of market experience and headquartered in Sydney, Vantage now has over 1,000 staff across more than 30 global offices. Vantage is more than a broker. It provides a trusted trading ecosystem that enables clients to achieve their own success, in a faster and simpler manner.
Contract Type:
Full Time
Experience Required:
1 year
Education Level:
Bachelor’s Degree
Number of vacancies:
1

Job Description

• Providing good client service to ensure client satisfaction
• Answering client inquiries, dealing with complaints, and resolving issues as they arise
• Schedule meetings, appointments, and/or conferences
• Engage in establishing new guidelines, strategies, and procedures
• Maintaining an organized and accessible filing system
• Performing data entry and providing the sales team with relevant information
• Acknowledge clients by responding to emails, texts, and phone calls
• Processing and coordinating clients' requests on time
• Report clients' problems/concerns as necessary
• Updates all contact information for clients
• Compiling all relevant reports
Salary:
₱25,000.00 Monthly