Fresher - Email/Chat Support - Weekends Off

Valenzuela, National Capital Region
Posted 2 days ago
Company:
Caldwell Communications
Company Description:
Your business is our business. That’s how we see it. We provide quality services across diverse range of industries. Our goal is to create a professionally challenging, but personally rewarding, and positive work environment and culture.
Contract Type:
Full Time
Experience Required:
No Experience
Education Level:
Senior High School
Number of vacancies:
96

Job Description

Job Summary:
We're looking for customer-focused individuals to join our growing team across various accounts. This is a great opportunity for candidates eager to start or grow their career in the BPO industry.

Key Responsibilities:
• Respond to customer inquiries and deliver excellent service across assigned accounts
• Address concerns with professionalism and ensure efficient issue resolution
• Accurately document customer interactions and follow standard procedures

Qualifications:
• Must be a High School (Old Curriculum) or Senior High School (New Curriculum) graduate — account-specific requirements may vary
• Good communication and interpersonal skills
• Willingness to work onsite and adapt to shifting schedules

Working Conditions:
• Office-based role with rotating or shifting schedules
• Must be open to working on holidays and weekends, depending on account assignment
• Fast-paced environment focused on service quality and efficiency
Salary:
₱28,000.00 Monthly