Collections Account - Entry-Level - One Day Process

Manila, National Capital Region
Posted 2 days ago
Logo BPO Telesys Careers
Company:
BPO Telesys Careers
Company Description:
Telesys is a consulting and business process outsourcing (BPO) company that provides customized IT-enabled services and contact center solutions. With a strong commitment to excellence, Telesys delivers cost-effective and professional support designed to meet the evolving needs of businesses.
Contract Type:
Full Time
Experience Required:
No Experience
Education Level:
Junior High School
Number of vacancies:
30

Job Description

Are you thrilled about delivering outstanding customer service? We're looking for a vibrant Call Center Agent to join our team in Metro Manila!

If you're a High School Graduate (old curriculum) and excited to work onsite, this opportunity is for you!

Your Key Responsibilities
• Diagnose, troubleshoot, and resolve customer concerns promptly while maintaining efficiency. When necessary, escalate complex issues to the appropriate department, ensuring a positive customer experience.
• Recognize opportunities to retain customers by presenting alternative solutions, promoting special offers, or recommending service upgrades tailored to their needs.
• Follow all regulatory and company policies related to customer privacy, data security, and compliance requirements.

Perks You'll Enjoy
• Competitive salary
• HMO on Day 1
• One-day hiring process
• Flexible shifts: Day, Night, and Graveyard
• Voice and non-voice accounts available

URGENTLY HIRING! APPLY TODAY AND GET HIRED IMMEDIATELY!
Salary:
₱28,000.00 Monthly