No Experience - Call Center Agent - START ASAP

Montalban, Rizal

Posted 3 days ago


Company:: ElevateCareers
Company Description:: We are a leading business process outsourcing (BPO) company with over 30 years of customer service experience. Headquartered in the Philippines, the company specializes in delivering high-quality services across various industries, emphasizing employee welfare and fostering a culture of duty and collaboration. Caldwell Communications is committed to equality, innovation, and sustainability, actively seeking to make a positive impact on the environment and the communities it serves.
Contract Type:: Full Time
Experience Required:: No Experience
Education Level:: Senior High School
Number of vacancies:: 93

Job Description

We're looking for customer-focused individuals to join our growing team across various accounts. This is a great opportunity for candidates eager to start or grow their career in the BPO industry.

Key Responsibilities:
• Respond to customer inquiries and deliver excellent service across assigned accounts
• Address concerns with professionalism and ensure efficient issue resolution
• Accurately document customer interactions and follow standard procedures

Qualifications:
• Must be a High School (Old Curriculum) or Senior High School (New Curriculum) graduate — account-specific requirements may vary
• Good communication and interpersonal skills
• Willingness to work onsite and adapt to shifting schedules

Working Conditions:
• Office-based role with rotating or shifting schedules
• Must be open to working on holidays and weekends, depending on account assignment
• Fast-paced environment focused on service quality and efficiency