Customer Service Representative (Non Voice) - HS GRAD
Mandaluyong, National Capital Region
Posted 20 days ago
- Company:
- Orbit Teleservices
- Company Description:
- We deliver top-tier customer experiences and take pride in promoting talent from within, recognizing that our people are our greatest asset. Our core values are deeply embedded in our culture and guide our everyday work and interactions. When you partner with Orbit, you can be confident that your customers are in good hands. We’re committed to meeting their needs at every touchpoint—whether it's answering inquiries, resolving concerns, or driving sales.
- Contract Type:
- Full Time
- Experience Required:
- No Experience
- Education Level:
- Junior High School
- Number of vacancies:
- 100
Job Description
Paid training — No experience required
Competitive salary + performance incentives
HMO and health benefits (including dependents)
Paid time off & holiday pay
Opportunities for career advancement
Employee engagement activities, rewards, and recognition
A supportive and inclusive workplace culture
Job Responsibilities:
• Handle customer inquiries, issues, and complaints in a professional and effective manner, escalating complex concerns as needed to ensure timely resolution.
• Accurately document customer interactions, transactions, and order details within the system.
• Keep up to date with company policies, procedures, and services to deliver reliable information to customers.
• Support a positive and team-oriented work environment.
• Perform basic troubleshooting tasks when required.
Job Qualifications:
• Must have completed at least a high school education or equivalent; college undergraduates are welcome.
• Previous experience in a similar role is an advantage but not required.
• Must be able to work on-site.
• Willing to attend interviews conducted on-site.
- Salary:
- ₱25,000.00 Monthly
