Email and Chat Support - With or Without Experience
Pasay, National Capital Region
Posted today
- Company:
- OrbitLab
- Company Description:
- We deliver top-tier customer experiences and take pride in promoting talent from within, recognizing that our people are our greatest asset. Our core values are deeply embedded in our culture and guide our everyday work and interactions. When you partner with Orbit, you can be confident that your customers are in good hands. We’re committed to meeting their needs at every touchpoint—whether it's answering inquiries, resolving concerns, or driving sales.
- Contract Type:
- Full Time
- Experience Required:
- No Experience
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 100
Job Description
Competitive Salary packages
HMO on the first day
performance-based incentives
Allowance
Bonuses
Job Responsibilities:
Resolve customer inquiries, concerns, or complaints effectively and escalate issues when necessary to ensure swift resolution.
Update and maintain accurate records of customer interactions, transactions, and order details in the system.
Stay updated on company policies, procedures, and services to provide accurate information to customers
Contribute to a positive and collaborative team environment.
Perform basic troubleshooting when necessary.
Job Qualifications:
High school graduates or equivalent, including college undergraduates.
Prior experience in a related field is desirable but not mandatory.
Able to work on-site..
Amenable to attending an on-site interview.
Job Types: Full-time, Permanent, Fresh graduate
Pay: Php18,000.00 - Php25,000.00 per month
Benefits:
Company events
Health insurance
On-site parking
Opportunities for promotion
Paid training
Work from home
Schedule:
8 hour shift
Day shift
Monday to Friday
Supplemental Pay:
13th month salary
Bonus pay
Commission pay
Performance bonus
Work Location: In person
- Salary:
- ₱25,000.00 Monthly
