Inbound Customer Service Representative

Quezon City, National Capital Region
Posted today
Company:
Orbit Teleservices
Company Description:
Orbit was founded to offer consulting services, IT-enabled assistance, and business process outsourcing alternatives that are personalized to suit the unique needs of our customers. We are offering people excellent and interesting work opportunities they need for competent development in the BPO Sector.
Contract Type:
Full Time
Experience Required:
No Experience
Education Level:
Senior High School
Number of vacancies:
100

Job Description

What's in it for you?

Competitive Salary packages
HMO on the first day
performance-based incentives
Allowance
Bonuses

Job Responsibilities:

Resolve customer inquiries, concerns, or complaints effectively and escalate issues when necessary to ensure swift resolution.
Update and maintain accurate records of customer interactions, transactions, and order details in the system.
Stay updated on company policies, procedures, and services to provide accurate information to customers
Contribute to a positive and collaborative team environment.
Perform basic troubleshooting when necessary.

Job Qualifications:

High school graduates or equivalent, including college undergraduates.
Prior experience in a related field is desirable but not mandatory.
Able to work on-site..
Amenable to attending an on-site interview.

Job Types: Full-time, Permanent, Fresh graduate

Pay: Php18,000.00 - Php25,000.00 per month

Benefits:
Company events
Health insurance
On-site parking
Opportunities for promotion
Paid training
Work from home

Schedule:
8 hour shift
Day shift
Monday to Friday

Supplemental Pay:
13th month salary
Bonus pay
Commission pay
Performance bonus

Work Location: In person
Salary:
₱25,000.00 Monthly