No BPO experience - Customer Service Representative - Non-voice

Quezon City, National Capital Region

Posted yesterday

Company:: Sapient Global
Company Description:: Sapient provides flexible staffing solutions and workforce management expertise to our organizations for every size, and we are seeking talented specialists to join our internal team. Sapient is the key to all your business outsourcing needs. Our main goal is to help companies focus on their core competencies by managing the critical routine aspects of their daily operations. We are a Philippine-based outsourcing firm that provides a range of outsourcing services from consulting services, IT-enabled services, and call center services primarily catering small and medium based enterprises. As an outsourcing firm, the primary goal of Sapient is to assist organizational companies and individuals to focus on their core competencies by managing critical routine aspects of their business operations.
Contract Type:: Full Time
Experience Required:: No Experience
Education Level:: Senior High School
Number of vacancies:: 196

Job Description

Easy and One-day Hiring process! Earn up to 25k monthly plus more benefits! We are looking for Non-Voice Agent in our Metro Sites! This is for urgent hiring, don’t miss this opportunity, submit your application now!

Responsibilities:
•Manage non-voice account tasks including data entry, email correspondence, and chat support.
•Provide accurate information and resolve inquiries through written communication.
•Process service requests, updates, and follow-ups efficiently.
•Ensure high-quality and timely responses to customer queries and issues.
•Maintain detailed records of interactions and transactions.
•Meet performance targets for productivity, quality, and customer satisfaction.

Qualifications:
•High school diploma or equivalent
•Good communication and interpersonal skills
•Excellent problem-solving and decision-making abilities
•Ability to thrive in a fast-paced and dynamic environment

More Benefits:
•Fix weekends Off
•Monthly Commissions
•Fast-Track Career Growth for top performers
•HMO with 2 FREE Dependents from Day 1
•Free Coffee and Biscuits at the office
•Paid leaves, OT & holiday pay.
•Government-mandated benefits & 13th-month pay

BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
Give us a ring, and let’s talk about how we can help you. Apply today!