Customer Service Representative (Healthcare Account) - Onsite
Pasig, National Capital Region
Posted 9 days ago
- Company:
- Coronis Health
- Company Description:
- Coronis Health, a leading revenue cycle management provider, helps healthcare organizations thrive through a data-driven, customized approach to optimizing RCM. By combining transparency, advanced automation and AI, our solutions seamlessly integrate with existing systems to boost efficiency without the need for new platforms. Backed by industry veterans, we offer expert guidance to navigate complex regulations and streamline processes. We are committed to delivering innovative, tailored RCM solutions that help healthcare providers maximize revenue, improve performance and focus on what matters most—patient care.
- Contract Type:
- Full Time
- Experience Required:
- 1 year
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 4
Job Description
Under the general supervision of the Customer Service - Team Lead, provides effective customer service to everyone who calls into the call center. The Customer Service Representative must project a professional image through phone interaction. Must be able to provide accurate information to callers regarding their statement and payment procedures.
ESSENTIAL DUTIES AND RESPONSIBLITIES:
* Provides accurate information to callers regarding their statement and payment procedures.
* Keeps records of customer interactions and transactions, recording details of inquiries as well as actions taken.
* Deals and helps resolves any customer complains.
* Other task/functions that may be assigned by the company as per business requirement; these may change from time to time to reflect the changing requirement of your position and our business.
Qualifications:
* Candidate must posses at least reached second year college.
* Experience in handling Customer Service handling healthcare account.
* Must be willing to work onsite in Ortigas, Pasig City
