Customer Service Agent (Open for High School and Fresh Graduate)

Quezon City, National Capital Region

Posted 21 days ago

Company:: J-K Network Services
Company Description:: J-K Network was founded in 2013--- a time when careers for language speakers in the Philippines are just beginning to flourish. Less than a year later, we were awarded by the biggest BPO in the world as their most valued partner for being able to provide a huge number of Bilingual Talents to complete the latter’s Philippine team. In the same year, J-K Network was also able to assist one of the world’s biggest BPO company in putting up their pioneer account of 40 Korean speakers. J-K’s wide network of over 70,000 Bilinguals give companies a lot of chances to arrive to the best profiles under any language, background and expertise.
Contract Type:: Full Time
Experience Required:: No Experience
Education Level:: Junior High School
Number of vacancies:: 12

Job Description

Client Profile: This business is an outsourcing service provider that offers a wide range of staffing solutions for different business requirements, such as appointment scheduling, accounting and financial systems, outsourcing, customer support, and search engine optimization. They were established since 2017.

Position: Customer Service - Blended Account
Company Industry: BPO Company
Location: Eastwood, Quezon City
Salary Offer: Php18,000-Php21,000
Work Schedule: Shifting Schedule
Work Set Up: Onsite

Benefits
✨Government Mandated Benefits
✨Sick Leave Credits
✨Vacation Leave Credits
✨13th Month Pay
✨HMO

Job Requirements:
✨Open for Fresh Graduates and High School Graduate
✨With experience in CSR is an advantage
✨Amenable to work onsite in Eastwood, Quezon City
✨Willing to work on a shifting Schedule
✨Can start as soon as possible

Job Responsibilities:
✨Politely and professionally respond to all customers inquiries
✨Handle inbound calls
✨Cross selling and upselling
✨Create good relationship with clients
✨Assist elderly customers with their request and orders
✨Update internal trackers and CRM System
✨Research about the client product
✨Other tasks may be assigned from time to time

Recruitment Process: (Online/Face to face)
✨Initial Interview
✨Final Interview
✨Job Offer