Back Office (Voice/Non-voice) Open for no experience

Manila, National Capital Region
Posted today
Logo CALDWELL COMMUNICATIONS
Company:
CALDWELL COMMUNICATIONS
Company Description:
At Caldwell Communications, we promote a sense of duty and collaboration. We place a strong emphasis on equality and work to include a range of viewpoints that encourage innovation. As a global business, sustainability is at the heart of our operations, conscious of the impact we have on the environment. Moreover, we actively seek ways to uplift our communities and make a positive difference wherever we can. Together, we aim to create a better world every step of the way.
Contract Type:
Full Time
Experience Required:
No Experience
Education Level:
Senior High School
Number of vacancies:
100

Job Description

We’re looking for motivated individuals to join our team as Back Office Support Representatives (Voice/Non-Voice). This role plays a key part in supporting day-to-day operations by handling data entry, processing tasks, and/or assisting customers via voice or non-voice channels—all while ensuring accuracy and excellent service.

Responsibilities:
Process and manage data or customer requests via voice or non-voice platforms
Accurately update records and systems based on customer or operational requirements
Provide timely and efficient support to internal teams or external customers
Maintain confidentiality and ensure data accuracy in all transactions
Follow standard procedures and escalate issues when necessary

Qualifications:
K-12 Graduate or at least college level (any year)
Good communication and organizational skills
No prior work experience required
Open to both voice and non-voice tasks
Willing to work onsite and on a shifting schedule

Working Conditions:
Full-time, office-based role
May include shifting schedules, weekends, and holidays depending on business needs
Fast-paced, team-oriented environment

Pay and Benefits:
Competitive salary package
Paid training
HMO coverage for you and up to 3 dependents
28 paid leave credits
13th month salary
Company-sponsored trips and retreats
Government-mandated benefits