Technical Business Writer

Ensuring consistency across documents in terms of style, terminology, and format, to maintain professional and standardized communication across various types of technical documentation.
Actively updating and managing documentation to reflect changes in systems, policies, or procedures, and using version control systems to track these updates.
Working across multiple departments, including IT and business units, to gather input from subject matter experts (SMEs) and ensure that documentation aligns with the needs of different stakeholders.
Creating or sourcing visuals like diagrams, charts, and screenshots to help clarify technical content, making it more accessible for end-users.
Assist in project documentation planning, especially for large-scale IT projects. This might include outlining documentation requirements, timelines, and resource needs.
Reviewing documents for accuracy, readability, and usefulness to ensure high standards are maintained across all resources.

Qualifications:
Bachelor’s degree in Computer Science, IT, or a related field.
Minimum 3 years of experience as a Technical Writer in IT Security (Required).
Strong understanding of IT and information security terminology (Required).
In-depth knowledge of IT Security products and regulatory standards such as BSP, PCI-DSS, SWIFT, COBIT, ISO 27001, and NIST (Required).
Proficient in Microsoft Office, Adobe Acrobat, CMS, and version control tools (e.g., Git).
Demonstrated experience writing technical manuals, release notes, installation guides, and online help content.
Skilled in interpreting software designs, translating complex concepts for technical and non-technical audiences.
Strong editorial skills with consistent delivery of clear, accurate, and well-organized documentation.
Ability to manage multiple projects, meet tight deadlines, and collaborate across teams.
Excellent written and verbal communication skills (Required).