IT Division Manager (Software Testing)

Makati, National Capital Region

Posted today


Company:: John Clements Consultants, Inc.
Company Description:: John Clements Consultants, the pioneer in Executive Search since 1974, has played a significant role in transforming thousands of Filipino and other Southeast Asian professionals into extraordinary leaders. Forty-nine years later, John Clements continues to offer superior services that included recruitment (from non-managerial to C-level positions), large scale staffing, RPO, outsourced staffing, overseas recruitment, leadership development training with digital learning platforms, 360-degree assessment and coaching all specially designed for our partners’ needs. Keeping ahead of the game in digitalization, we also invested in AI and Data Science. Working with CrossKnowledge, a global leader in digital learning solutions, and Zenger Folkman, enables John Clements to offer world-class talent development programs that elevate the leadership capabilities of professionals, transforming them into extraordinary leaders of change. Our “deep purpose” as a company is to build our country, uplift the lives of Filipinos, and develop successful leaders.
Contract Type:: Full Time
Experience Required:: More than 10 years
Education Level:: Bachelor’s Degree
Number of vacancies:: 1

Job Description

Overview:

Our client, a leading provider of offshore software engineering and quality assurance services, is seeking a seasoned IT Division Manager to lead and grow their QA and development operations. This is a key leadership role responsible for driving strategic initiatives, managing project delivery across global teams, and ensuring service excellence for international clients—particularly in the Japanese market. The ideal candidate will bring strong technical expertise, proven team leadership, and a client-focused mindset to help scale high-quality software testing and development solutions.

Key Responsibilities:

1. Business Strategy & Service Expansion
Define and implement growth strategies for software QA and development services.
Drive expansion into key areas such as test automation, DevOps, and AI-powered testing solutions.
Ensure services remain aligned with client needs and evolving global technology trends.

2. Operations & Project Oversight
Oversee multiple concurrent QA and software development projects.
Ensure timely delivery, adherence to quality standards, and efficient resource utilization.
Continuously improve delivery processes and team productivity.

3. Team Leadership & Development
Lead and mentor cross-functional teams of engineers and project managers.
Develop talent and nurture a high-performance culture across local and offshore teams.
Support team leaders in their development and foster a spirit of collaboration.

4. Client & Stakeholder Management
Maintain strong relationships with key clients, with a focus on Japanese and international accounts.
Ensure transparent communication, timely issue resolution, and high client satisfaction.
Collaborate closely with global headquarters and on-site client stakeholders.

Required Skills & Experience:

Technical & Management Proficiency
Strong practical experience in software testing, particularly in implementation support.
Proven success in managing teams of approximately 20 members.
Skilled in planning, delegation, problem-solving, and process improvement.

Leadership & Soft Skills
Capable of leading a team effectively while maintaining ownership and accountability.
Able to balance delegation with hands-on involvement where needed.
Willing to take responsibility on behalf of the team, including handling sensitive client communications.
Confident in coaching, evaluating performance fairly, and addressing issues constructively.