Customer Service Representative (CSR) - Up to 27k pay
Malabon, National Capital Region
Posted today
- Company:
- Caldwell Communications
- Company Description:
- We seamlessly care with your work, offering you exceptional employee welfare that has been acknowledged and acclaimed within the industry.
- Contract Type:
- Full Time
- Experience Required:
- 1 year
- Education Level:
- Senior High School
- Number of vacancies:
- 99
Job Description
Serve as the first point of contact for customers, providing product and service information, resolving concerns with accuracy and efficiency, and ensuring overall customer satisfaction.
Responsibilities:
- Resolve customer complaints, issues, and concerns with a focus on customer satisfaction.
- Document customer interactions and maintain records of transactions.
- Escalate complex issues to appropriate departments when necessary.
- Maintain a positive, empathetic, and professional attitude toward customers at all times.
Qualifications:
- Good communication skills
- Willing to work onsite and on a shifting schedule
- Open to college undergrads, college graduates, SHS graduates, or HS grads (old curriculum)
Working Conditions:
- Work Hours: Rotating shifts, including weekends and holidays, depending on business needs
- Training: Paid training will be provided prior to official deployment
- Environment: Fast-paced, team-oriented, and supportive work culture
- Salary:
- ₱27,000.00 Monthly
