CSR Non Voice Account - Fresher

Quezon City, National Capital Region
Posted 4 days ago
Company:
OrbitWorks
Company Description:
At Orbit, we’re dedicated to delivering outstanding customer service, powered by a team we invest in and promote from within. Our culture is built on clear values that guide our actions and workplace every day. By choosing Orbit, you're choosing a partner who puts your customers first—meeting their needs with professionalism, empathy, and excellence at every interaction.
Contract Type:
Full Time
Experience Required:
No Experience
Education Level:
Junior High School
Number of vacancies:
100

Job Description

Job Responsibilities:

- Resolve customer inquiries, concerns, or complaints effectively and escalate issues when necessary to ensure swift resolution.
- Update and maintain accurate records of customer interactions, transactions, and order details in the system.
- Stay updated on company policies, procedures, and services to provide accurate information to customers
- Contribute to a positive and collaborative team environment.
- Perform basic troubleshooting when necessary.

Job Qualifications:

-High school graduates or equivalent, including college undergraduates.
-Prior experience in a related field is desirable but not mandatory.
-Able to work on-site..
-Amenable to attending an on-site interview.
Salary:
₱25,000.00 Monthly