Customer Service Representative

Job description
Job Opportunity: Customer Service Representative

Company Overview:

Join our dynamic team at Global Coordination Center, a leading Chinese Business Process Outsourcing (BPO) company with a thriving presence in the Philippines. We specialize in providing innovative solutions to our clients, and we're seeking talented individuals to contribute to our continued success.

Position: Customer Sales Representative

Location: One Ayala Makati, Philippines

Working Hours / Available shifts:

8:00 pm to 5:00 am (Night Shift) Monday to Friday

Compensation: Php 30,000.00

Responsibilities:
-With strong English (American) accent.
-With experience on handling calls with Middle Eastern clients (is a plus).
-Conduct outbound sales calls to potential clients and leads.
-Build and maintain strong customer relationships.
-Meet and exceed sales targets and goals.
-Provide accurate and timely information about our products/services to clients.
-Handle client inquiries, objections, and concerns effectively.
-Keep detailed records of all sales activities in our CRM system.
-Collaborate with the sales team to achieve overall company objectives.

Requirements:
-Proven experience in sales (prior experience in BPO is a plus).
-Strong English (American) accent.
-Excellent verbal and written communication skills in English.
-Can do night shifts and day shifts.
-Strong interpersonal skills and the ability to work independently.
-Highly motivated and target driven.
-A positive attitude and a willingness to learn and adapt.

Benefits
-Philhealth coverage
-Pagibig
-SSS (Social Security System)
-13th-month pay.
-Ongoing training and support to enhance your sales skills.
-Opportunities for promotion.
-Co-working space provided.
-Access to cutting-edge sales and CRM tools.
-Exciting opportunities for career growth
-Collaborative and inclusive workplace culture