Customer Service Representative - Retail Account (Blended)

Quezon City, National Capital Region
Posted 3 days ago
Company:
Neksjob Corporation
Company Description:
Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.
Contract Type:
Full Time
Experience Required:
1 year
Education Level:
Senior High School
Number of vacancies:
20

Job Description

Location: Quezon City
Salary: Up to PHP 23,000
Work Setup: Onsite

Job Summary:
Provide customer care in a blended (voice and non-voice) setting for a major retail brand. Support includes handling order tracking, product inquiries, returns, and escalations—ensuring a top-notch online and in-store customer experience.

Qualifications:
- SHS/HS Graduate
- At least 6 months of BPO experience
- Excellent written and verbal communication skills
- Comfortable using e-commerce systems and tools
Salary:
₱23,000.00 Monthly