Blended Account (CSR/Back Office)

Pasig, National Capital Region
Posted yesterday
Company:
IFive Global
Company Description:
Founded by seasoned executives with over 40 years of combined experience in process engineering, iFIVE Global partners with businesses to build customized teams in the Philippines. We emphasize strategic recruitment and leadership development to scale teams tailored to your company’s unique needs.
Contract Type:
Full Time
Experience Required:
2 years
Education Level:
Senior High School
Number of vacancies:
1

Job Description

Position Overview:
The Primary focus is to be responsible for: contacting, following up with and retrieving medical records individual physicians, medical groups and hospitals.

Duties and Responsibilities:
The Medical Retrieval Specialist shall perform duties and responsibilities including but not limited to the following:
• Monitoring the status of records requests
• Updating request statuses in Arctrieval
• Drafting initial and follow up records requests
• Documenting updates to records requests in MyCase
•Adding PDFs of requests to the client’s files in Dropbox and MyCase
• Editing PDFs of requests, affidavits, and certifications
• Communicating with other staff for status updates
• Reviewing incoming mail for records
• Other duties as may be assigned.
Salary:
₱28,000.00 Monthly