CSR Non Voice Account - Fresher

Mandaluyong, National Capital Region
Posted 5 days ago
Company:
Orbit Teleservices
Company Description:
Orbit was founded to offer consulting services, IT-enabled assistance, and business process outsourcing alternatives that are personalized to suit the unique needs of our customers. We are offering people excellent and interesting work opportunities they need for competent development in the BPO Sector.
Contract Type:
Full Time
Experience Required:
No Experience
Education Level:
Junior High School
Number of vacancies:
100

Job Description

Job Responsibilities:

- Resolve customer inquiries, concerns, or complaints effectively and escalate issues when necessary to ensure swift resolution.
- Update and maintain accurate records of customer interactions, transactions, and order details in the system.
- Stay updated on company policies, procedures, and services to provide accurate information to customers
- Contribute to a positive and collaborative team environment.
- Perform basic troubleshooting when necessary.

Job Qualifications:

- High school graduates or equivalent, including college undergraduates.
- Prior experience in a related field is desirable but not mandatory.
- Able to work on-site..
- Amenable to attending an on-site interview.

Benefits:

Company events
Health insurance
On-site parking
Opportunities for promotion
Paid training

Schedule:

8 hour shift
Day shift
Monday to Friday

Supplemental Pay:

13th month salary
Bonus pay
Commission pay
Performance bonus
Salary:
₱25,000.00 Monthly

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