Call Center
City, Quezon
Posted 6 days ago
- Company:
- Metacom
- Company Description:
- Hi! I’m Brian, a passionate and experienced Recruiter with over 3 years in the recruitment industry. I specialize in connecting talented individuals with exciting job opportunities that match their skills, goals, and aspirations.
- Contract Type:
- Full Time
- Experience Required:
- No Experience
- Education Level:
- Senior High School
- Number of vacancies:
- 100
Job Description
Location: Quezon City
Employment Type: Full-Time | Onsite
Job Summary:
We are looking for enthusiastic and customer-focused individuals to join our team as Customer Service Representatives. As a CSR, you’ll be the first point of contact for our customers, providing outstanding support and ensuring a positive customer experience.
Responsibilities:
Handle inbound and outbound calls, emails, or chats from customers
Address customer inquiries, concerns, and issues in a professional manner
Provide accurate information about products and services
Troubleshoot customer issues and provide timely resolutions
Document customer interactions and update records in the system
Collaborate with other departments to resolve complex issues
Meet performance metrics such as quality, customer satisfaction, and response time
Qualifications:
At least High School (Old Curriculum) or ALS Graduate
Excellent verbal and written communication skills
Strong problem-solving skills and attention to detail
Amenable to shifting schedules and working onsite
What We Offer:
Competitive salary and performance incentives
HMO and life insurance
Paid training
Government-mandated benefits
13th and 14th month pay
Career development opportunities
Ready to apply? Join us and build a career where you make a difference every day!
