Inbound Customer Service Representative - Fresher
Ortigas, National Capital Region
Posted 3 days ago
- Company:
- OrbitLab
- Company Description:
- We deliver top-tier customer experiences and take pride in promoting talent from within, recognizing that our people are our greatest asset. Our core values are deeply embedded in our culture and guide our everyday work and interactions. When you partner with Orbit, you can be confident that your customers are in good hands. We’re committed to meeting their needs at every touchpoint—whether it's answering inquiries, resolving concerns, or driving sales.
- Contract Type:
- Full Time
- Experience Required:
- No Experience
- Education Level:
- Junior High School
- Number of vacancies:
- 100
Job Description
• Handle customer inquiries, issues, and complaints in a professional and effective manner, escalating complex concerns as needed to ensure timely resolution.
• Accurately document customer interactions, transactions, and order details within the system.
• Keep up to date with company policies, procedures, and services to deliver reliable information to customers.
• Support a positive and team-oriented work environment.
• Perform basic troubleshooting tasks when required.
Job Qualifications:
• Must have completed at least a high school education or equivalent; college undergraduates are welcome.
• Previous experience in a similar role is an advantage but not required.
• Must be able to work on-site.
• Willing to attend interviews conducted on-site.
Benefits:
• Flexible schedule
• Health insurance
• Life insurance
• Opportunities for promotion
• Paid trainings
• Pay raise
• Company Events
Supplemental pay types:
• 13th month salary
• Bonus pay
Education:
• At least HS graduate (old or new curriculum)
Schedule:
• 8 hour shift
• Day shift
- Salary:
- ₱25,000.00 Monthly
